This on demand webinar introduces participants to conflict resolution techniques to assist in de-escalating situations with clients and how to identify potentially triggering situations in order to intervene before escalation. Additionally, officers will be able to learn about resilience and the important role they play in fostering resilience in their clients. 

Instructor: Jennifer R. Jones-Damis, PsyD, LPC

Cost – $45.00 ($37.50 STC Reimbursable)

STC Number: 06321187 (2 STC Hours)

Certification Date: 8/28/2020
Expiration Date: 8/28/222

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